At Akeshwara, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website akeshwara.com, make a purchase, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide better services to our customers.

a) Personal Information

When you place an order, register, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment-related details (processed securely via payment gateways)

Note: We do not store your debit/credit card details, UPI IDs, or net banking credentials.

b) Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent

  • Cookies and usage data

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver orders

  • Communicate order confirmations and updates

  • Respond to inquiries and customer support requests

  • Improve our products, services, and website functionality

  • Send promotional emails or offers (only if you opt in)

  • Comply with legal and regulatory requirements

3. Payment Information & Security

All payments on akeshwara.com are processed through secure and trusted third-party payment gateways that comply with RBI and PCI-DSS standards.

  • We do not collect or store card numbers, CVV, or banking passwords

  • Payment gateways may collect information directly as per their own privacy policies

  • Akeshwara is not responsible for unauthorized access beyond our control

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Payment gateway providers

  • Shipping and logistics partners

  • Service providers assisting website operations

  • Government or legal authorities when required by law

All third parties are required to maintain confidentiality.

5. Cookies Policy

Our website uses cookies to:

  • Enhance browsing experience

  • Remember user preferences

  • Analyze website traffic and performance

You may choose to disable cookies through your browser settings, but some features may not function properly.

6. Data Protection & Security Measures

We implement appropriate technical and organizational security measures to protect your data, including:

  • Secure servers

  • SSL encryption

  • Restricted access to sensitive data

Despite our best efforts, no online transmission is 100% secure.

7. User Rights

You have the right to:

  • Access your personal information

  • Request correction or updates

  • Request deletion of your data (subject to legal obligations)

  • Opt out of promotional communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites. Please review their policies before providing information.

9. Children’s Privacy

Akeshwara does not knowingly collect personal information from children under 18 years of age. If you believe such data has been collected, please contact us immediately.

10. Legal Compliance

This Privacy Policy is governed by the laws of India and complies with:

  • Information Technology Act, 2000

  • IT (Reasonable Security Practices and Procedures) Rules, 2011

Any disputes shall be subject to the jurisdiction of Rajkot courts.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

12. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us:

Akeshwara
📍 Rajkot, Gujarat, India
📧 Email: akeshwara.works@gmail.com